Ordering Information

Ordering Information
订货信息

Business Hours
工作时间

Order Desk Contacts
订单服务

Email Contacts
邮件联系

Monday-Friday 周一至周五
08:45-17:30 (Pacific Time 太平洋时间)

Sunfarm is closed Saturday, Sunday, and all British Columbia Statutory holidays.

Orders received after 4:30pm Pacific Time will be delayed to the next business day (09:00-18:00)

Tel: +1(778)379-8888 | +1(778)379-8850

Mailing Address:
510-1199 West Pender Street, Vancouver, BC, V6E 2R1

General inquiries and orders:
询价与订单:

sales@sinovacorp.com

Claims and refunds:
Please contact the sales person directly.

Payment Options

We accept Wiring, Band draft and cheque to be clear as payment. We don’t accept Visa and MasterCard as payment. Customers picking up orders can pay by cash.

付款方式, 我们仅接受电汇、本票和检查到帐的支票。我们不接受Visa和万事达等信用卡付款。自提客户可以支付现金。

Claims

Claims requests must be reported to our sales within two (2) business days of receipt of goods. Please quote the invoice number when making your claim. SunFarm will not accept products returned to our warehouse without prior approval.

索赔申请必须在收货的两个工作日内报告给我们的销售,并附上你的发票号码。我们不会接受未经批准擅自退货到我们的仓库。

Prices

SunFarm will do our utmost to hold prices from catalogue to catalogue, but all prices are subject to change without notice, please refer to the updated quotation. This is especially true during times of volatile currency exchange rates and changing tariffs. We will fill orders regardless of price changes unless notified otherwise.

我们会尽最大的努力,维持产品目录中的优惠价格,但若所有价格有变动,请以最新的报价为准,恕不另行通知。这是基于货币汇率波动和关税调整的影响。

Local Listings

In this publication, “Canadian” refers to the origin of the company and does not serve as a guarantee that their listed products are manufactured and/ or packaged in Canada.

在本网站中,“加拿大”是指公司的注册地,但不是完全保证所上市产品的生产和/或包装都在加拿大。

Shipment Options

In order to meet customer’s different requirements on delivery time and cost, we are offering various types of transportation. Air and ocean freight (LCL / FCL) and etc. are available, or we can assist to deliver the goods to your designated freight forwarder.

Normally, international air shipment needs 2-7 days, and international ocean shipment to big ports requires 4-5 weeks. More details, we will confirm with you according to your order, schedules and destination ports.

根据客户不同的需求,我们可提供空运、海运(拼箱/整箱)等多种方式供选择。我们也可协助将货物送至您的指定货代处。一般情况,国际空运需要2-7天,国际海运需要4-5周。具体细节,我们将根据您的订单、航班或船班及目的港等信息与你确认。

Warehouse Information

Our warehouse is a brand new concrete and steel warehouse building of over 100,000 square feet in size. It is centrally located close to major highways and container docks, therefore keeping our clients’ transportations costs to a minimum.

我们的仓库是超过10万平方英尺大小的一个全新的混凝土和钢材仓库的建设。它位于市中心,靠近主要公路和集装箱码头,因此让我们的客户的运输成本降到最低。